World of Frozen: Welcome to Arendelle!

Elsa and Anna appear at various times and locations throughout the Kingdom of Arendelle:

- In the Frozen Ever After attraction for a musical adventure at the heart of Arendelle

- During special moments inside Arendelle Castle, with a free-of-charge reservation required primarily via the Disneyland Paris Mobile App (subject to availability)

- As part of festive celebrations inspired by local traditions

In the meantime, you can also spot them elsewhere in the Disney Parks, during shows or special appearances, including:

- Disney Stars on Parade in Disneyland Park

- Mickey and the Magician in Disney Adventure World.

For exact times and locations of their appearances, check the Disneyland Paris Mobile App on the day of your visit.

Yes, a free-of-charge reservation is required to access the encounter with Elsa and Anna. To join the Virtual Queue on the day of your visit, you must book your encounter, notably via the Disneyland Paris Mobile App, once you are inside the Disney parks. Tip: to easily join the Virtual Queue on the day, make sure to link your Ticket or Hotel+Tickets package to your account in the app before your visit.

Please note that places in the Virtual Queue are limited and may fill up very quickly!

In World of Frozen, you may spot many of Anna and Elsa’s friends. You might come across Mossie, Oaken, or even Olaf and Kristoff along your journey.

Yes, the Disney PhotoPass™ service is available for the Frozen Ever After attraction and A Royal Encounter with Elsa and Anna.

Themed boutiques in World of Frozen offer a wide selection of plush toys, merchandise and souvenirs inspired by Arendelle and its Characters.

World of Frozen is in Disney Adventure World, the second park at Disneyland Paris. A newly reimagined destination where the most iconic worlds from Disney, Pixar and MARVEL stories come spectacularly to life.

Yes. Admission to World of Frozen is included in the price of admission to Disney Adventure World and does not require a separate ticket.

World of Frozen features the family boat ride Frozen Ever After. There is no age or height restriction for this attraction.

World of Frozen includes a restaurant featuring Nordic delicacies, quick service options, and themed shops offering toys, souvenirs and Arendelle-inspired gifts.

World of Frozen is inspired by the Kingdom of Arendelle and captures its summer charm, with lush landscapes and a cool, wintry touch high on the North Mountain where Elsa’s Ice Palace glistens all year round.

Yes. Attractions and experiences in World of Frozen are designed with accessibility in mind. You can find out more about accessibility at Disneyland Paris here.

Yes. "Frozen Land" is how some Guests refer to World of Frozen, the official name of the new land in Disney Adventure World at Disneyland Paris. This immersive area is inspired by the Kingdom of Arendelle from Disney's Frozen.

Yes, you can admire Elsa’s Ice Palace high up on The North Mountain — a majestic landmark overlooking the Kingdom of Arendelle. It’s also featured as part of the Frozen Ever After attraction, where you’ll journey to the palace and see it brought to life in spectacular fashion.

Yes, Frozen Ever After has a SINGLE RIDER queue. It allows Guests to access the attraction more quickly, with no guarantee of immediate boarding or choice of seat.

Yes, the Frozen Ever After attraction has a dedicated Disney Premier Access queue. As with all attractions, Disney Premier Access One is available for purchase on the day of your visit through the official Disneyland Paris Mobile App, priced between €16 and €19 per person depending on the date of visit during the first few months after opening. Disney Premier Access Ultimate is available on pre-sale for arrival dates up to and including the 31 March 2027, and is priced between €110 and €230 per person depending on the date of visit. All Disney Premier Access products are available in limited quantities and subject to availability. Please note that when the attraction Frozen Ever After opens, the Disney Premier Access queue may be unavailable without prior notice for operational reasons, or Disney Premier Access One may not be available for purchase.

Yes, if the dedicated Disney Premier Access queue is open, you can access the new attractions through it, regardless of when you purchased your Disney Premier Access Ultimate.

There is no minimum height requirement for the Frozen Ever After attraction. The attraction is not recommended for pregnant women and is accessible to Guests with disabilities.

Yes, Anna and Elsa appear at various times and places in the Disney Parks.

In Disney Adventure World:
- On the Frozen Ever After attraction in World of Frozen.
- During the A Celebration in Arendelle show in World of Frozen.
- During the Mickey and the Magician show at World Premiere Plaza.

In Disneyland Park:
- During Disney Stars on Parade.

No, you don’t need to book a table to eat at Nordic Crowns Tavern, located in World of Frozen. It will be a quick-service restaurant accessible without a booking. Guests can order their meal directly at the counter or through the Click & Collect option available in the Disneyland Paris app. Please make sure you have a valid admission ticket for Disney Adventure World, where the restaurant is located. Please note that this option may not be available immediately after the restaurant opens and will be rolled out at a later date.

Benefits linked to Disneyland Passes, Euro Disney Club members and Cast Members are valid in merchandise locations across the destination (according to eligibility conditions and the type of Disneyland Pass held, provided it is valid), except for the following exclusive ranges: Arendelle range, World of Frozen logo range and Disney Adventure World range. The ranges will be excluded from all reductions for a period of 12 months. A purchase limit of two items per transaction for these ranges will apply for all Guests.

Discounts are accepted for Disneyland Pass holders, Cast Members and Euro Disney Club members in certain restaurants depending on the eligibility of these members:

Nordic Crowns Tavern: discounts accepted.

The Regal View Restaurant & Lounge: discounts accepted, excluding alcoholic beverages.

Kiosks: no discounts, in line with the current policy for similar locations.

Discounts are applied according to the type of Disneyland Pass held, provided it is valid.